The Pension Transitional Arrangement Directorate (PTAD) has clarified that only Letters of Administration issued by a High Court are recognized for the processing and payment of deceased pensioners’ benefits.
According to the directorate, this directive is part of efforts to safeguard pension funds and ensure that benefits are paid strictly to legitimate beneficiaries. PTAD stressed that documents obtained from lower courts or informal authorities will not be accepted when next-of-kin or family members apply to access outstanding pension entitlements.
The agency explained that Letters of Administration serve as a legal instrument empowering individuals to manage and claim the estate of a deceased person, including pension benefits. However, for such authority to be valid in pension matters under PTAD’s jurisdiction, it must be issued by a competent High Court.
This clarification comes amid concerns over fraudulent claims and irregular documentation presented in attempts to access pension funds. By insisting on High Court-issued documents, PTAD aims to strengthen due diligence, prevent impersonation, and protect the integrity of the pension system.
PTAD reassured pensioners and their families that the measure is not intended to create hardship but to ensure transparency and accountability in the administration of inherited benefits. The agency encouraged prospective applicants to verify requirements before submitting claims to avoid delays.
Stakeholders in the pension sector say the directive reinforces the importance of proper legal documentation and highlights the need for families to follow due process when handling the estates of deceased relatives. As pension administration continues to evolve, regulatory clarity such as this is expected to reduce disputes and improve compliance across the system.
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